- Home |
- About Us
- Your Home
- Residents
Print
We take your views seriously and although it is not always practical or cost efficient to implement all the suggestions we receive, every suggestion is considered on its own merit.
We also consider comments made through questionnaires, forums and area group meetings. Listed below are some of your suggestions and what action we have taken in the last quarter.
| You said ... | We ... | |
| You wanted deep cleaning at Lauriston Court Basingstoke. |
Arranged for the cleaners to do a deep clean at no extra cost.
| |
| You wanted the disabled access to be redesigned for properties in Pinkerton Road, South Ham, Basingstoke. |
Carried out work to ensure it met your access needs.
| |
| You wanted to be consulted about the changes to the way in which we deal with complaints. |
Arranged for a number of meetings to be held where residents and staff looked at the complaints process and suggested improvements.
| |
| You wanted the parking spaces allocated at Allington Rise, Sherfield Park. | Arranged for this work to take place to sort out parking problems. | |
| You wanted locks to be installed on the gates at Glebe House. |
Arranged for this to be carried out to make it much more secure. | |
Thank you for your suggestions, keep them coming in. You can write to us at:
Sovereign Kingfisher
Saxon Court
Sarum Hill
Basingstoke
Hampshire RG21 8SR
or you can contact us by email.
