Can you help?

Your chance to have your say about standards in social housing

The Tenant Services Authority (TSA) took over the Housing Corporation's responsibility for regulating housing associations on 1 December 2008.  Dedicated to raising the standard of services by putting tenants first, the TSA aims to:

• Stand up for what tenants want and making sure they have the information they need.
• Challenge housing providers to constantly improve, deepen and accelerate their engagement with tenants and to remain viable and well governed.
• Shape the direction of future housing, creating more choice about the way housing is managed and the landlords who provide it.

The TSA plans to do this by:

• Putting tenants at the centre, and ensuring that landlords do the same.
• Acting fairly, independently and decisively.
• Encouraging excellence and focusing on real performance - both of the landlords it works with and the people it employs.

The TSA will first and foremost be a champion for existing tenants and future tenants of affordable housing.  The TSA believes that good governance and maintenance of financial viability is the bedrock of this mission.

To find out more about the TSA and how to get involved with them click on the link above.

To find out more about the National Tenants Voice click on the image.